Shipping and Store FAQ

Questions and Answers

We ship orders the next business day. Shipping within the United States usually takes 5-7 working days. This is an estimate based on past orders and therefore should be used as a guide - some orders may arrive earlier whereas others may take slightly longer. If you're concerned about the location of your order you can contact us.
In the unlikely event that you're unhappy with our treatment, please contact us directly for instructions on how to return the treatment. As soon as we receive the tin(s), we'll refund 100% of the unit price.
For any order enquiries including order status, please contact us directly and be sure to state your order number. Your order number can be found on your confirmation email.